Counselling Services Centre

Crisis Response


24/7 Crisis Response Service

We support and empower survivors of sexual assault and abuse by providing a safe, professional and culturally appropriate crisis response service.

Our Team responds to calls from individuals in crisis and people seeking information, referrals or advice – 24 hours a day, 7 days a week.

We understand that the process of healing can be daunting, which is why we are here to walk alongside you every step of the way.  Our team are qualified professionals ready to provide the support and guidance you need.


Whether you need assistance with

Making police statements
Undertaking forensic medicals
Attending therapeutic medicals
Level 3 Interviews
Outcome meetings
Court Support

Interim Counselling sessions

We offer interim counselling sessions that are specifically designed to provide support during the police process and beyond. Our experienced counsellors are here to assist you for up to six short-term sessions, offering a safe and confidential space to address your immediate concerns.

During these sessions, our counsellors will work with you to navigate the challenges and emotions that may arise. They are trained to provide guidance, coping strategies, and emotional support tailored to your unique needs.

We understand that healing is a journey that requires time, so you may choose to continue with longer-term counselling with our dedicated team of therapists. In addition, we can connect you with other specialised services that are best suited to meet your specific needs. We have a network of trusted organisations and professionals who can provide further assistance.

At Counselling Services Centre your well-being is our utmost priority, and we are committed to ensuring that you have access to the support and resources necessary for your healing process. Reach out to us to learn more about us and the range of services available to you.


How can we help?

Our Crisis Response Service provides immediate and confidential support to individuals who have experienced sexual harm. We offer emotional support, information, and referrals to resources that can assist survivors in their recovery.
We can be reached through our 24/7 helpline (09) 277 9324 or you can email us
Our Crisis Response Service offers a range of support services, including active listening, crisis intervention, safety planning, information about reporting options, referrals to counselling and assistance in connecting with local support networks. We aim to provide compassionate and non-judgmental support tailored to individual needs.
Yes, we prioritise confidentiality. We have policies in place to protect your privacy and will not disclose any personal information without your explicit consent, except in situations where there is an immediate risk of harm to yourself or others.
We can provide information and support if you decide to report the incident to the Police. We can explain the reporting process, your rights as a survivor, and help you understand your options. We may also assist you in connecting with local advocates who can accompany you during the reporting process if desired.