Our Team


Chief Executive Officer- Venera Ukmata






Memory Strydom

I am a qualified and experienced counsellor, a full member of the New Zealand Association of Counsellors and an Associate Member of LEADR, the Australian Association of Dispute Resolvers.

My experience and personal qualities enable me to provide a warm and empathic environment for both adults and adolescents experiencing life challenges. I have a passion for working with people believing we are all meant to belong and connect, to love ourselves and others and to find meaning.

I enjoy working with people of all ages, ethnicities, backgrounds and family situations.  People who need to be truly heard and supported as they find meaning, grow as individuals and learn to evolve beyond and deal with unhelpful thinking.  People who want to feel met in their emotional experience and better equipped to embrace change and meet challenges.  Difficult situations are part of life for everyone.  They usually involve interpersonal relationships.  Encouraging and nourishing the power within supports the learning of new approaches that support well-being and a flourishing existence.

This is a confidential, safe, nurturing environment. I encourage and work with you so you’re equipped to be consciously engaged with life and to take a holistic approach to your healing and growth.

Rose McGuinn

Rose has been a member of NZAC since 2000. Her counselling work has always been in South Auckland and she works with all age groups, genders and cultures. She prefers to work from a client centred base model but uses aspects of other modalities in a creative eclectic way.

Rose worked as a Hospital Play Specialist for 15 years and brings experiences and techniques acquired from that time into her working, she has also worked in a volunteer capacity at Totara Hospice.

Her current position is Crisis Counsellor at Counselling Services Centre NZ. She provides counselling under EAP schemes and MSD.

Anju Pal

I have been a counsellor since 2007 and I joined Counselling Services Centre in September 2017.  I have a Master’s degree in Counselling with Honors from the University of Auckland.  I work with a person-centered approach, with both short term as well as long term goal focused therapies.  I use EMDR (Eye Movement Desensitization and reprocessing), a tested and evidence-based intervention, Art-therapy and Mindfulness-based therapies as my main modalities.

I have diverse experience in working with clients of all ages, cultures and genders.  I specialize in trauma work and sensitive claims counselling. In addition to being a service provider for ACC, I also conduct supported assessment for ACC clients.  I have experience in working with issues related to depression, anxiety, stress, grief and loss as well as relationship and interpersonal issues. Alongside counselling, I also provide clinical supervision.

Suzanne Carville

I have qualifications and experience in child and adolescent mental health, counselling and am a certified neuropsychotherapist.  I am also a full member of the New Zealand Association of Counsellors, the International Association of Neuropsychotherapists and am registered with ACC to provide sensitive claims counselling.

I have worked at Counselling Services Centre since May 2011 with a diverse range of children, young people, adults and families.   I have also worked for a number of years as a school guidance counsellor and have experience working with students from Year 1 to Year 13 and their families.  I am passionate about the well-being of children and young people and believe that, given a respectful and supportive environment, counselling can help clients overcome challenging experiences.

Using a person-centred approach to counselling a range of methods are used, such as Neuropsychotherapy, Cognitive Behaviour Therapy (CBT), Sand play and Play therapy, as well as other creative interventions.  Areas of interest include those commonly affecting children and young people such as abuse and trauma, self-harm and suicide issues, behavioural and emotional concerns, grief and loss, depression, anxiety and other mental health issues.

Diane Wong

Tēnā koe, Ko Ngāti Kahu tōku iwi i te taha o tōku whaea. Ko Diane Wong tōku ingoa.

I have worked as a counsellor for Counselling Services Centre since 1989, primarily with survivors of sexual abuse. I am also available to work with any other personal and/or workplace issues.

I am a member of NZAC and I am an ACC approved counsellor. The majority of my training has been gained through Polytechnic courses and Continuing Education courses at University. I have an eclectic style of counselling am comfortable working with people of all nationalities, both genders.

I believe that on-going training is an essential part of being a counsellor, but know that a lot of my learning and understanding have come from the wisdom and courage of those I have worked with.

I have lived in South Auckland for over 40 years and am married with 3 adult children, their partners and 5 beautiful Mokopuna.

Losalia Paulo

Hi let me introduce myself, my name is Losalia Paulo and I come from a long line of proud Samoan woman and strong Samoan chiefs. I have a strong passion for indigenous cultures, and through my 3 daughters (mixed Samoan/Maori) 8 moko’s and my loving Tane, a love and respect for Te Ao Maori, while standing fast within my own Samoan heritage.

Professionally: I am currently working at Counselling Services as an accredited ACC counsellor delivering sexual abuse/trauma counselling 2 days a week. My other time is spent in private practice available for EAP, ACC, supervisee’s & private clients. I hold a bachelor’s degree in counselling, graduate diploma in psychotherapy, advanced certificate in supervision & certificate in domestic violence prevention.

I am a passionate advocate for social justice and have a strong commitment for helping people, facilitate healthy, happy lives, the best way possible for them. I am happy when people arrive at their destination of growth, in their own time, and others I will journey alongside to be part of their therapeutic healing. I am proud to be an eclectic counsellor who through my life’s journey can be relatable in many therapeutic approaches, and I always practice culturally responsive, respectfully and sensitive to all the needs of people who present at my door.

Wendy Knight

Registered Psychologist

Tēnā koutou, Talofa lava, Kia orana, Malo e lelei, Fakaalofa lahi atu, Malo ni, Bula vinaka, Greetings

I spent 8 years working with people from various backgrounds as a Registered Psychologist in the Royal New Zealand Air Force. I joined Counselling Services Centre in early 2018.

My focus is on helping clients improve well‐being and resilience, ease distress and resolve crises that may be getting in the way of the life that they want to be living. I like to work together with clients to build a relationship based on trust, honesty and mutual respect. I take a positive approach based on a client’s strengths, at a pace that feels right for them.

I practice evidence-based therapies and primarily use Cognitive Behavioural Therapy, Mindfulness-based strategies, and Solution-Focused therapy. I tailor therapeutic needs and goals to the client’s needs. I have approval for ACC sensitive claims counselling work.

I am a member of the NZ Psychological Society (MNZPsS). My primary relevant qualifications are: –

  • Master of Arts (Honours): Psychology (Auck)
  • Post Graduate Diploma in Applied Psychology (Auck)
  • Graduate Diploma in Counselling Practice (WelTec)

Colin Didier’Serre

Colin comes from Calcutta, India. He migrated to New Zealand in 2001. He has worked as a Primary and Secondary teacher in India, in the Middle East and in New Zealand.

He completed a Post Graduate Diploma in Counselling from the University of Auckland in 2010, specialising in counselling children and families. He completed the Masters of Counselling from the University of Auckland with research on migrants in 2015. He has completed a Diploma in Applied Addictions Counselling in 2017. He is a full member of NZAC.

He is trained and experienced in the use Sand tray Therapy, Interactive Drawing Therapy, Small Figures, Cognitive Behaviour Therapy and Motivational Interviewing. He draws on a wide knowledge of brain development and attachment theory in his work with people. He uses a strengths based approach in his work with people. He has extensive experience working with children, youth and families from all cultural backgrounds.